Drive future business with your own Digital Assistant
The Talksuite partnership program places flexible, powerful Digital Assistant technology at your fingertips. Build the bots your customers are looking for, instantly enhance your existing service offering and create stronger, value-added customer relationships.
Give your product range a boost with Talksuite
Will our technology investment deliver a return? Will employees be able to put the new tools to work? Is IT about to be inundated with support requests? Before committing to new technology, your customers need reassurance in all of these areas.
Almost half of CRM projects fail due to slow user adoption. It’s a similar story with other big-ticket workplace technology projects. Business customers don’t just want to see powerful software: they need to know their teams will be able to make sense of it.
With Talksuite, you can build Digital Assistant bots that transform the way end users interact with technology and processes. Bot modules can be created to match your existing product range and offered to customers as an added extra or as part of an enhanced service package.
The ability to offer this user-friendly support tool can be a crucial differentiator in a crowded market.
Become your customer’s go-to choice for workflow optimisation
Through Talksuite’s natural language processing, users can submit questions or request information and get instant answers. Internal workflows are automated, and the burden on help desk resources is significantly reduced.
Our Digital Assistant toolkit provides a framework for transforming key workplace processes, including HR, finance and customer services. Flexible and scalable, it allows you to tailor each bot to each customer’s workflows.
Add value to your business with Talksuite
Strengthen your USP. What sets you apart from other vendors or consultants? An innovative, powerful, user-friendly support offering can help deliver a valuable competitive edge.
Flexibility. Talksuite can be integrated into virtually any business model. Build up a bank of pre-built Digital Assistant modules focusing on specific technologies and common business workflows. You can also choose to offer a bespoke bot-building service, with a choice of end-to-end or consultancy/knowledge transfer input.
Stronger customer relationships. Creating or customising a Talksuite bot provides the ideal opportunity for collaboration with customers, and for gaining familiarisation with their processes. This can be a valuable springboard for further projects.
Expand your customer base. The need for Digital Assistant technology can be particularly relevant for larger organisations and in highly regulated, process-driven sectors such as finance, healthcare and the public sector. Creating and showcasing pre-built bot modules can be a useful way of demonstrating your sector-specific knowledge and of winning valuable customer contracts.
Benefits for your customers
Smoother digital transformation and change management. With the Talksuite Digital Assistant, users can quickly get to grips with new technology and processes. It can help boost tech adoption rates, drive organisational efficiency and enable faster onboarding of new staff.
Reduced demand for internal support. Our Digital Assistants can reduce in-person, phone and messaging query volume by as much as 80%.
A single point of entry into disparate systems. Talksuite can be layered over existing systems to provide a single, seamless user experience.
A natural deployment partner. There’s no need for your customers to take a chance on an unfamiliar provider. They can access Digital Assistant technology through someone who understands their workflows: i.e. your business.
Put Talksuite to work
Get support and expert input from MHR Analytics on all aspects of customisation, bespoke development and bot optimisation. You also get access to a growing library of out-of-the-box Digital Assistant bots, suitable for customisation.
With full author and administrator access, you have a complete platform for bot creation. Integrate your modules with existing customer systems, configure notifications, role-specific permissions and add branding elements.
Talksuite is layered on top of existing systems, helping to ensure rapid deployment with minimal business disruption. To aid user orientation, we can provide user guides and other training materials for you to adapt and distribute.
With the initial modules in place, further ones can be added with ease. For your customer, the Digital Assistant can evolve to meet their needs as the business scales up and new technologies arrive. By offering additional modules and support, it gives you scope to build valuable, long-term relationships.
Talksuite’s modular design gives you freedom to devise bot offerings that complement your existing services and that match customer needs.
Devise entry level, premium and custom models. Create ready-made modules to cement or grow your sector-specific reputation. Build the offerings into your marketing proposition. The choice is yours.
Liaise with your customers to scope out their requirements. Provide the option of an end-to-end bot creation service, consultancy and knowledge transfer, or a joint build project, depending on the customer’s preferences and in-house capabilities.
Talksuite is ideal for
Software resellers and channel partners
IT help desk providers
Get a Quote
For further information about our range of partnership and reselling arrangements, ROI validation, support packages and to discuss your requirements, please complete the form below.